Level 2 Certificate in Facilities Services Principles
This entry-level qualification in Facilities Management has been designed to help you develop your ability to recall and apply relevant knowledge, ideas, skills and procedures to a live facilities management environment. The programme focuses on the complexities of a facilities management role and prepares you for a variety of well-defined tasks.
The Level 2 Certificate in Facilities Services will enable you to fulfil facilities management tasks and responsibilities with autonomy and confidence. The course assessment tasks are work-related, reflecting live business projects and activities, which brings a real benefit to both individuals and organisations. This competency qualification is assessed against clear learning outcomes and assessment criteria which set out the knowledge and skills needed.
Suitability – Who should attend?
The Level 2 Certificate in Facilities Services qualification is suitable for school leavers and younger individuals who are new to the facilities management industry or have an interest in a facilities management career. This qualification provides an excellent starting ground for a career in facilities management.
Flexible study options
You can choose to study this course in a variety of formats, including face-to-face, evening classes, distance learning and online learning.
Outcome / Qualification
Successful learners who complete all training requirements at one of IBS recognised centres receive a Certificate in Facilities Services at Level 2.
Training Course Content
To be qualified at QCF Level 2 and receive an IBS Certificate in Facilities Services, learners are required to complete a minimum of 20 credits. A learner needs to complete 2 mandatory units (7 credits).
Mandatory Units
- Reduce risks to health and safety in the workplace: 3
- Promote and maintain service delivery: 4
For the remaining credits, a learner can choose optional units from the following suites:
| Level 2 | Award, Certificate & Diploma | |
| IBS Ref: | Units: | Credits |
| Mandatory | Units | |
| L201 | Health & Safety control measures at FM workplace | 3 |
| L202 | Maintain and promote support services delivery in FM | 4 |
| Group A | Choose between | |
| L203 | Customer relationship development | 6 |
| L204 | Contribute to the effectiveness and efficiency of premises | 4 |
| Group B | Choose units combined value of 13 credits | |
| L205 | Support the work of the team and develop yourself | 3 |
| L206 | Maintain the internal & external areas includes grounds of premises | 3 |
| L207 | Safety and security in FM | 3 |
| L208 | Working at heights in FM | 3 |
| L209 | Maintain electrical and plumbing services in FM | 4 |
| L210 | Regular repairs and maintenance | 3 |
| L211 | Operate plant to maintain a good supply of water | 4 |
| L212 | Deal with routine waste Deal none routine waste | 8 |
| L213 | Deep cleaning equipment and Internal surface premises and facilities | 7 |
| L214 | Introduction of equality in facilities management | 2 |
| L215 | Support the coordination of an event | 3 |
| L216 | Moving and transporting individuals within the healthcare environment | 4 |
| L217 | Professional reception service | 3 |
| L218 | Mail Handling | 3 |
| L219 | Communicate effectively in the workplace | 3 |
| L220 | Tools, devices, and equipment | 0 |
| L221 | Learning Objectives | 0 |
| L222 | Assessment Criteria | 0 |
Entry requirement to achieve this qualification at one should be required;
- Minimum one-year experience in facilities and building assistance
- Minimum O-level or Secondary Certificate
Click to apply for this course.